Cancellations & Expiration Dates:

1) I understand that Start Point Fitness Co. requires a 24-hour minimum cancellation notice for all sessions and appointments. All sessions and appointments will be paid prior to or at the time of service. Any appointment that is cancelled with less that 24 hours’ notice will forfeit 100 % of already paid fees. _________

 

2) Client agrees to forfeit any already paid fees for any appointment for which they are a NO SHOW.______

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3) If Start Point Fitness Co. is unable to fulfill its service to the client, Start Point Fitness Co will reimburse the client previous purchase amount. _________

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4) All packages, services and/or products will expire 12 months from original purchase date._______

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Liability Release:

1) I understand that working with a Physical Therapist, Personal Trainer or other Health Care Professional(HCP) is for the intended benefit of my health. Any soft tissue work performed is provided for the basic purpose of relaxation, relief, and to facilitate the healing of soft tissues. Any exercise or technique performed is intended for therapeutic benefit, overall fitness enhancement or to improve my overall health. If I experience any pain or discomfort during any session involving any technique, I will immediately inform the therapist/trainer so that the efforts may be adjusted to my level of comfort. I further understand that working with a physical therapist, personal trainer or HCP should not be a substitute for a medical examination, medical diagnosis, or medical treatment as performed by a medical doctor.

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2) I understand that physical therapists/personal trainers are not medical doctors and do not diagnose or treat medical conditions however could refer me to my medical provider as needed or required.

Physical therapists and personal trainers are not licensed or authorized to prescribed medications.

As I choose to work with a physical therapist or personal trainer, I affirm that I have stated all my known medical conditions, and answered all questions honestly. I agree to keep the physical therapist and personal trainer up to date as to any changes in my medical profile during the session and understand that I shall assume all liability for damages sustained as a result of my failure to provide the physical therapist or personal trainer with any changes.

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3) I understand that any illicit or sexually suggestive remarks or advances made by me will result in immediate termination of the session and/or loss of therapy or training service privileges. I also understand that the licensed physical therapist reserves the right to refuse to perform techniques on anyone who he/she deems to have a condition for which physical therapy or personal training is contraindicated.

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Policies & Etiquette:

• A credit card and Consent Form must be on file prior to scheduling services, appointment, regardless of your payment method.

• All services provided are available by appointment only. Return customer discounts are available. Periodic discount codes will be available at owner’s discretion.

• Massages may be scheduled more than 6 months in advance however client is responsible for knowing the appointment date.

• Massages are transferable. Purchasing member is responsible for recipient’s attendance.

• Anyone under the age of 18 shall require responsible adult, parent, or guardian escort and authorization.

• All services expire 12 months form the date of purchase.

• Upon request, courtesy appointment reminders may be sent via email. The reminder emails are sent out 24 hours before your appointment. It is the client’s responsibility to check spam/junk mailboxes for any incoming mail. Start Point Fitness Co is not responsible for any bounced or failed email communications.

• If you choose to tip your therapist, we are unable to provide change.

• Please arrive on time for your scheduled appointment.  If you are more than 10 minutes late, it will be at our discretion whether to accommodate a partial or full appointment. If you are more than 15 minutes late for an appointment, your attendance will be automatically be a no show. The original reservation fee will be charged.

Client Signature: ____________________________________________ Date: _____________________